AnswerLab is driven by trust, quality, professionalism...and no small amount of passion for what we do. We are looking for people who value client relationships and take pride in what they deliver.
Click here to learn about our company culture.
Why consider joining the AnswerLab team?
Quality is not a buzzword with us -- it is a core value and daily practice, and it helps drive our rapid growth, which has come primarily from repeat business and referrals. We contract with an independent firm to conduct a quality and satisfaction survey after every project. On a scale of 1 to 10, we average a 9+ in satisfaction and likelihood to recommend. In contrast to other research firms, we focus exclusively on online customer experience, enabling us to offer deep expertise.
Lose the grind, keep the fun -- if you're currently working as an independent consultant, with AnswerLab you can leave behind the administrative burdens and focus on what you love doing: creating and conducting studies targeted to business needs, analyzing the results, and developing practical recommendations.
Great work environment -- as a smaller company we are short on bureaucracy and long on collaboration. Our South of Market site is within walking distance of countless restaurants and coffee shops. The Metreon is nearby as is SFMOMA and other museums. Our office has been featured in the Officeal - a website dedicated to creative work environments.
Excellent compensation -- in addition to a competitive salary, you will earn bonuses based upon client satisfaction and the overall success of the company.
