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AnswerLab Named to Prestigious Inc. 5000 for Second Consecutive Year

 

SAN FRANCISCO—August 26, 2010, (PRWIRE)—AnswerLab, a leading San Francisco-based user experience research firm, has been named to the Inc. 5000 list of fastest growing private companies for a second consecutive year. The annual Inc. 5000 list is the most comprehensive ranking of the country’s independent-minded entrepreneurs.


“We are honored to earn a spot on the Inc. 5000 for the second year in a row,” says Amy Buckner, co-founder and managing partner at AnswerLab. “We credit AnswerLab’s success to the high demand for our research methods and our ability to rapidly evolve those techniques to meet the changing needs of our clients.”


AnswerLab’s founders recognized the growth in high-speed internet connections, mobile adoption and overall comfort with using the web. They saw a need in the marketplace for a user experience research company that helped clients provide the best possible experience for their online and mobile customers.


AnswerLab attributes its 91% growth over the past 3 years to a focus on exceptional customer service balanced with a strategy for sustainable growth. “Despite a lagging economy AnswerLab continues to experience revenue growth,” states Dan Clifford, co-founder and managing partner. “Our research insights are driving increased customer acquisition and loyalty for our clients, ultimately improving the bottom line for many leading companies.”


The 2010 Inc. 5000 list recognizes the significant accomplishments of the 5,000 fastest growing private companies in the country based on a percentage growth over a four-year period. Qualifying companies must be U.S. based and privately held, independent – not subsidiaries or divisions of other companies – and have had at least $100,000 in revenue in 2006, and $2 million in 2009.


About AnswerLab

AnswerLab (www.AnswerLab.com) provides custom user experience research to Fortune 500 companies who are passionate about creating great customer experiences. AnswerLab helps clients improve websites, mobile applications and software throughout the development process, from concept to launch to ongoing benchmarking. AnswerLab's methods include usability testing, ethnography studies, mobile testing, focus groups, intercept surveys, and quantitative user experience evaluations. In 2008, AnswerLab received the Premier Partner Award from American Honda for excellence in user experience research. AnswerLab's other clients include industry-leaders such as Yahoo!, eBay, Intuit, PayPal, Genentech, Cisco, Experian, ING Direct, FedEx and Microsoft.


The company is a recognized leader in user experience research. In 2009 AnswerLab was the only research firm named to Inc Magazine's Inc 500 List of Fastest Growing Privately Held companies in America. AnswerLab was also the only research firm named to The San Francisco Business Times' list of 100 Fastest Growing Private companies in the Bay Area. AnswerLab's clients include industry-leaders such as FedEx, Yahoo!, eBay, Intuit, Wells Fargo, PayPal, Genentech, Cisco, Experian, ING Direct and Microsoft.


If you would like more information on this topic or to schedule an interview please contact pr@answerlab.com, (415) 814-9916.

 

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