Technology changes so quickly that it can be challenging to keep up. Those of us working in agile, tech-driven environments often feel the pressure of staying ahead of trends and developing products that meet not just current, but more importantly, future needs. But how do we do that? To get at the heart of that [...]

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These days, exceptional user experience isn’t a nice-to-have; it separates the winning businesses from the middling ones. Building a great user experience means understanding your customers through research. Conducting research doesn’t have to be a long, exhaustive, or expensive process. Like technology, research is evolving, too! When UX researchers use terms like “lean” and “agile” [...]

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