AnswerLab > Company > Leadership


AnswerLab provides deep business and research experience.

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Amy Buckner Chowdhry

Chief Executive Officer (CEO)

Guided by a vision of the growing needs of an increasingly digital society, Amy Buckner Chowdhry founded AnswerLab a decade ago to help the world’s leading brands build better digital products. Under her watch, AnswerLab has grown to become a trusted partner to companies like Google, FedEx, Wal-Mart and more.   Amy’s insights can be found at, where she writes a column.

Led by Amy, AnswerLab has also become known as an innovative workplace, and been honored with numerous awards for its growth and company culture.  For two consecutive years, the company earned a spot on Fortune’s List of Top 25 Companies to Work For.  And for five consecutive years AnswerLab has been on the Inc. 500/5000 and the San Francisco Business Times Top 100 fastest growing companies.

Amy’s entrepreneurial vision and leadership has earned her accolades such as being named by Ernst & Young as one of 10 “Entrepreneurial Winning Women.” The San Francisco Business Times recognized her as one of their “40 Under 40: Emerging Leaders,” and the Watermark organization honored Amy in their annual top 10 list of “Women Who Have Made Their Mark.”

Before founding AnswerLab, Amy served as Director of Professional Services at Vividence (now Keynote), the leading provider of online user experience research software and led User Experience at SmartPlanet, acquired by CNET Networks.  Amy speaks frequently at national conferences and educational institutions. She graduated Phi Beta Kappa and magna cum laude from Vanderbilt University with a degree in English and East Asian Studies. Amy currently serves on the Advisory Council of Susan G. Komen for the Cure San Francisco, as past president of the board.

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Pat Fleck

Chief Financial Officer

Pat has been providing strategic leadership to growth companies for 30 years. At AnswerLab, Pat runs the finance function and helps the leadership team drive AnswerLab’s strategic plan. Having spent his entire career in services industries, Pat understands that the key to long-term business success is maintaining a sharp focus on satisfying client goals.

Prior to joining AnswerLab, Pat was Vice President and Chief Financial Officer at a leading Bay Area insurance broker, Sitzmann Morris & Lavis, where he managed the finance and accounting functions through the firm’s sale to publicly-traded Brown and Brown. Pat also brings experience in technology and innovation from his tenure as President of Cooper, a leading design and strategy firm. Pat began his career as a CPA with a national accounting firm, and he spent many years with leading financial services firms, such as Wells Fargo and JPMorgan Chase, overseeing numerous process improvement initiatives and growth strategies, both organic and acquisition-focused.

Pat graduated at the top of his class with a degree in Accounting from California State University, Sacramento. He earned an MBA from MIT’s Sloan School of Management, where he was a Sloan Fellow.

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Pamela Walshe

Vice President of People & Client Experience

For more than a decade, Pamela has been bringing her fascination with human behavior to her user experience leadership roles.  At AnswerLab, Pamela leads the Research, Operations, and Human Resources functions to ensure our clients’ expectations are exceeded by the top talent in the industry.

Pamela’s user experience career has spanned across large corporations to nimble startups.  Before AnswerLab, Pamela was a Vice President of User Experience Research at Wells Fargo, where she delivered customer insights to drive development of the bank’s mobile and Web channels.  Earlier in her career she led usability research at Charles Schwab and Spring Studio.

Pamela earned her undergraduate degree in Anthropology from the University of California, Berkeley and her Master’s degree from the University’s School of Information (iSchool), as part of the first graduating class of Berkeley’s innovative new program.