artificial intelligence
In a moment of great excitement around AI’s emerging capabilities, it’s important to remember that a successful product will have to address users’ actual needs to be successful.
AnswerLab has conducted over 100 UX research studies focused on AI experiences, ranging in methodologies, product areas, and research topics.
Our AI research expertise includes technical fluency, methodological expertise, and broader awareness of policies, impact, and ethics.
Learn about our AI expertise