Diverse, Equitable, and Inclusive User Research: A Framework for Today and Tomorrow

Inclusive research is a critical part of every UX research program, from ensuring a diverse recruit in every study to conducting intentional research with underrepresented populations. At AnswerLab, we hear from product teams, researchers, and designers across companies who share this passion for creating inclusive experiences and the goal of developing a mature diverse, equitable, and inclusive (DEI) user research practice.

We need diverse, equitable, and inclusive user research to prevent harmful experiences and create better products that are safe, helpful, and enjoyable for all.

In this new resource, we’ll share:

• How you can implement inclusivity, diversity, and equity into your work
• Actions you can take immediately, as soon as tomorrow
• Ways to think about what’s next when it comes to DEI research