UX research events and webinars

What makes an AI conversation feel genuine, engaging, and trustworthy? It starts with the data that powers it. Attend this webinar to learn the critical role that high-quality training data plays in developing effective AI models.

Unlock the secrets to effective UX research for AI-driven products, focusing on chatbots and conversational interfaces. Discover the unique challenges these technologies present and the critical role UX research plays in the product development process.

In a product-led environment, success often hinges on your product's ability to meet users' evolving needs. Product leaders know UX research is essential, but how can you capitalize on your user research efforts to deliver product experiences that drive business success? Attend our workshop at Product-Led Summit San Francisco to learn how you can...

As rapid change reshapes the financial services industry, staying ahead means understanding what your customers truly want to ensure product success.  In this panel discussion with AnswerLab’s Financial Services experts, explore the future of digital banking experiences, trends, ways to stay ahead, and more. 

You've conducted your research. You have a report chock full of findings and recommendations on how to improve your product's user experience. Now, what? As a Product Manager, it's time to turn those findings into actionable next steps and decisions for your product.

In this webinar, we'll review best practices for research timelines, recruitment, translations of moderator guides and surveys for international research. 

Learn from UX leaders at Salesforce and AnswerLab as they share how accessibility research was applied when redesigning their public-facing website. 

Learn how user research can help pharma and healthcare companies create better digital experiences for patients, caregivers, and healthcare professionals.

If you're asking, "How is our product performing?" then UX benchmarking research can help you answer that question. Check out this webinar to learn all about UX benchmarking research, whether it's right for your product, and where to begin. 

Join leaders from American Express as they highlight the journey to scaling and maturing a UX research practice. 

Everyone involved in bringing a product to life has a role to play in making it accessible. Adding accessibility practices can seem daunting, but it doesn’t have to be if you make it a team sport. This webinar is for Product Managers, UXRs, Design Managers, and Developers who want to learn more about incorporating accessibility.

We know how important diverse, equitable, and inclusive user research (DEI) is in preventing harmful experiences, but it can be difficult to know where to begin. Watch this webinar to learn how you can apply DEI into UX research and product design.

Experience gap research with historically underrepresented groups can help identify moments and features that could potentially lead to exclusion or harm. AnswerLab's Kristin Zibell and Shakima Jackson-Martinez do a deep dive on using this type of research to take the next step in creating inclusive products.

Voice user interfaces (VUIs) and smart speakers have become a standard part of everyday life for many, providing a powerful platform for customers to connect with brands digitally while staying at home. While VUI research has historically been conducted in-person, AnswerLab’s Benjamin Hoopes demonstrates creative approaches to conducting this type of research remotely.

Outdated research and design processes have often excluded under-represented groups. AnswerLab’s Gina Tenenbaum and David Muñoz share how AnswerLab re-examined and reformed dated research operations processes to create better, more inclusive, digital experiences.

Hearing directly from young people can provide the perspective needed to create products that actually reach and work for them. AnswerLab’s Mitra Martin digs into how to effectively conduct youth research— from designing your study to tailoring your moderation approach.

Hear from American Express VP of Product Design & Research, and their Director of UX Research, on how their team pivoted from in-person UX to virtual workshops. The team's quick shift has ensured they keep a pulse on how their customers' needs are evolving in the current environment.

Designing for accessibility means that millions more users can effectively use your products and services. Watch our introductory guide to help you start your accessibility research journey.

When the UX team is only one component of the chain of impact on products, how do we maximize our influence and ensure impactful insights for our stakeholders?

Learn how UX researchers can adjust to remote methodologies, accommodate and account for participants’ changing circumstances, and ensure impactful insights for stakeholders.