The human-centered work project

Research-based insights, resources, and tools to create work experiences that work for everyone

Building an LGBTQIA+ Inclusive Workplace

We’re turning our focus to the experiences of the LGBTQIA+ community in the American workforce. Check out research-backed recommendations on steps companies can take to improve support for LGBTQIA+ team members.

Introducing the Human-Centered Work Project

Creating an inclusive and safe work culture has become the key to corporate survival and a moral imperative of leadership. To respond, we are launching a project to redesign work.

Redefining Professionalism

Traditional models of professionalism are not conducive to creating inclusive work environments. Our research findings outline new qualities and create a definition of “Inclusive Professionalism.”

A Portrait of Families Pioneering the New Normal: Research Findings from Working Parents with Thriving Home Education Experiences

We're shining a light on working parents who are creating productive, seamless home education experience while working remotely.

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Research-based Insights on How Companies Can Build an LGBTQIA+ Inclusive Workplace

This article is a part of AnswerLab’s Human-Centered Work Project, a hub of research-based insi...

Original Research

Lessons Learned from Employee Research on LGBTQIA+ Workplace Inclusion

This article is a part of AnswerLab’s Human-Centered Work Project, a hub of research-based insi...

Original Research Resources

LGBTQIA+ Workplace Practices: Literature Review

In 2020, AnswerLab launched The Human-Centered Work Project, utilizing our core skills as resea...

Original Research Resources

References for our LGBTQIA+ Research

As a part of our research for the Human Centered Work Project, we rely on third party publications and sources to inform the basis of our research. Th...

The Story of RainbowLab: How Our LGBTQIA+ ERG Paved the Way at AnswerLab

The term “Queer” stands in for “the Alphabet” (LGBTQIA+) whenever appearing in the article.

Best Practices for Inclusive LGBTQIA+ Research

Whether you want to conduct an experience gap study with LGBTQIA+ populations or make sure they...

From Fear-Based to Trust-Based Organizations: 8 Predictions for the Future of Work