Bob Berry, a member of our AnswerLab Alumni, was a Principal UX Researcher at AnswerLab with over 20 years of experience in usability, user experience, customer experience, and a variety of market research disciplines. He has conducted thousands of user testing sessions, focus groups, and user experience research projects over many years, for online marketing services, e-commerce sites, email initiatives, call center systems, e-learning programs, promotional web sites, and much more. Bob holds a Bachelor of Science in Computer Science and Math from the University of Nebraska. Bob may not work with us any longer, but we'll always consider him an AnswerLabber at heart!