Safety Sells: How Building Trust Creates Products That Users Stick With
Written by Kristen Haddad, Senior UX Researcher, with Insights from Ali Smith, Jennifer Olivier, Julia Strunk, and Max S...
Kristen Haddad
Kristen Haddad is a Senior UX Researcher at AnswerLab, where she explores the intersection of trust and safety, AI ethics and governance, and youth experiences. With a background in participatory research and a deep commitment to social impact, she helps leading companies design more responsible and equitable digital experiences. Outside of AnswerLab, she contributes to human rights organizations, using her research and facilitation expertise to drive meaningful change.