Brand medication websites can be a valuable resource for both patients and healthcare professionals (HCPs) seeking information about medications that treat or manage certain conditions. However, these sites often fall short of their potential because the needs of patients and HCPs aren’t taken into consideration, resulting in websites that frustrate users.
In this guide, we’ll share best practices for designing medication websites for both patients and healthcare professionals (HCPs) based on years of research conducted by the AnswerLab team.
Jim Ross is a Principal UX Researcher at AnswerLab where he leads research with clients to help them better understand their customers, in order to create experiences that people love. He has over 20 years of experience in UX research and design, is a frequent speaker at UX conferences, and is a prolific author for UX magazines and blogs.
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