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An energy client wanted to ensure their website redesign would reduce support costs and improve the service experience for 3+ million customers
AI chatbots can provide 24/7 assistance at scale - a huge advantage for users seeking quick resolutions for issues or an...
A tech marketplace client asked us: What are our customers' foundational needs and drivers, and what segments of custome...
A global technology client asked us: Does how we currently organize our APIs match the mental models of our developer us...
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